The whole trip in their pocket.
On WhatsApp, under your name.
Travellers receive their day-by-day itinerary, vouchers, driver details and live changes on WhatsApp and a branded trip page. Nothing to install, nothing to log into, and fewer late-night calls to your desk.
No download
for travellers
Evening before
driver details
Minutes
for live changes
Your travel desk
WhatsApp · verified
Day 2 · Leh to Nubra
Pickup 7:30 am · via Khardung La
Driver: Stanzin
SUV JK10 4471 · arriving 7:20
Hotel voucher
Nubra Organic Retreat · 2 nights
Added for 3:00 pm
What is inside
Everything Traveller App does for your desk.
Day-by-day itinerary
Each day with timings, hotel, sightseeing and notes, on a page that works offline once opened.
Vouchers on hand
Hotel, transfer and activity vouchers stored on the trip page and sent on WhatsApp.
Driver and vehicle
Name, vehicle number and pickup time shared the evening before each transfer.
Live updates
Flight change, weather delay or a new pickup time reaches the traveller in minutes.
One thread
Replies come back to your team in one conversation per trip.
Pre-trip checklist
Documents, packing notes and reminders for visa and travel requirements.
How it flows
Four stops, start to finish.
Gate opens when you are ready.
- GATE 011
Booking confirmed
The final itinerary and vouchers are attached to the trip page.
- GATE 022
Welcome message
Travellers receive their trip link on WhatsApp with your branding.
- GATE 033
Daily updates
Driver details and next-day plans go out each evening.
- GATE 044
Back home
A thank-you note and a short feedback request close the trip.
Calm on the road
Fewer calls at 6 am asking where the car is.
The evening before every transfer, travellers get the driver's name, vehicle number and pickup time. If anything changes, they hear it from you before they notice it.
Checklist
- Scheduled messages per service
- Change alerts pushed in minutes
- Emergency contact on every page
- Updates logged on the booking
Privacy
Their documents, kept like documents.
Passports and IDs collected for bookings are stored encrypted and visible only to authorised staff. Trip pages never show document numbers, and links can be expired after the trip.
Checklist
- Encrypted storage for IDs
- Role-based access for staff
- Trip links that expire
- Never sold or shared for marketing
Next stops on the same trip file
Questions
Traveller App, answered
Jotted in the margins of a hundred sales calls.
Do travellers need to install anything?
No. Everything arrives on WhatsApp and a mobile web page in your brand.
Which WhatsApp number sends the messages?
Your agency's WhatsApp Business number, connected during setup.
Can travellers reply?
Yes. Replies reach your team in a single thread per trip, so nobody loses the context.
Does it work for groups?
Yes. A group trip can message the whole group, a room or a single traveller.
Wish you were here.
Build your first 10 itineraries free. Draft them with AI from your own rates, send them as quotes, and see how your desk feels with every booking in one place.
See you on the road,
the Ixhostelle desk